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Program:
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Information and Referral
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Phone Numbers:
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519-255-7440
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Crisis:
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519-973-4435
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Fax:
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519-255-7817
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Address:
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1400 Windsor Ave
Windsor, ON
N8X 3L9
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Street
Address:
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744 Ouellette Ave
Windsor
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Intersection:
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Windsor Ave and Ellis St E
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Location:
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Windsor (South Central)
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Accessibility:
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Wheelchair Accessible
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Hours:
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Agency Hours: Mon-Fri 8:30am-4:30pm
Services available until 8pm Mon-Thu by appointment
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Service Description:
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This service provides a “no wrong door” to mental health services in assisting individuals by providing information to identify the problem and assisting them in accessing the appropriate services. This service does not preclude individuals accessing mental health and addiction services directly, but will assist those individuals seeking services or referring to them when they are uncertain of the problem and/or the service options available in the community to address their needs.- Information and referral function to appropriate service within CMHA-WECB or the community for mental health and addiction
- Education
- Assessment services provide timely comprehensive medical psychological and social assessments for individual experiencing mental health issues and requiring access to services. Individuals may then be linked to a wide variety of services to support people and their families within CMHA-WECB or the community.
- Crisis planning/intervention/prevention
- Person centered planning
- Supportive counselling
- Advocacy
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Application:
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Referral form available on website
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Eligibility / Target Population:
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People who may or may not be diagnosed with a mental illness who need information, assessment, and potentially intensive case management * people who need follow-up care from acute inpatient services from hospital * people who might not be eligible for intensive case management but need help to ensure they are appropriately linked to community services
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Languages:
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English
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Language Notes:
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French programs offered
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Area Served:
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Windsor and Essex County
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Last Updated:
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6/11/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=40227
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