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Organization: Berkshire Care Centre  
Phone Numbers: 519-256-7868
Fax: 519-256-1991
350 Dougall Ave
Windsor, ON
N9A 4P4
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Accessibility Notes: Accessible by public transit * automatic door openers at hand level, ramped walkways, elevators
Hours: Daily 24 hours
Executives: B Swamy - Administrator
Service Description: 231-bed long-term care home * residential care for private, semi-private and basic rooms * 24-hour nursing and personal care * access to a doctor and other health professionals * dementia/Alzheimer unit
  • bedding and furniture
  • laundry and housekeeping
  • meals
  • personal hygiene supplies
  • medical supplies and equipment (such as catheters, ostomy bags, or wound care supplies)
  • assistance with medication and activities of daily living
  • recreation and social programs

Additional services and facilities:
  • central air conditioning
  • skin and wound care
  • palliative care
  • pain management
  • incontinent care
  • foot care
  • restorative care
  • physiotherapy and occupational therapy 
  • music therapy
  • church services
  • social services
  • Snoezelen room
  • excursions, theme days and special events

Light Care: Can manage most activities of daily living, may require cueing or supervision; requires assistance with provision of basic needs, i.e. medications, nutrition, hygiene, housekeeping, mobility, etc.
Medium Care: May be able to manage some activities but requires assistance and supervision with activities of daily living; may require cueing or supervision; requires assistance with provision of basic needs, i.e. medications, nutrition, hygiene, housekeeping, mobility, etc.
Heavy Care: Requires total care with most or all activities of daily living, with complex care nursing needs and/or behavioural management difficulties.

SPECIAL UNITS: Two secured area for Dementia Care.  15 Bed Convalescent Care program with a maximum stay of 90 days to assist residents who need strengthening and physiotherapy so that they may return to their homes.

BATHROOM TYPES: Private, Shared


TOUR FREQUENCY: Upon request. Appointments preferred


FACILITY SECURITY TYPE: Magnetic locks on all doors, security cameras in place, secured dementia unit. Alarms on all exterior doors accessed by residents to unsecure outside areas. Secure patio area

RESIDENT CARE SERVICES: Oxygen (concentrator, liquid), Inhalation therapy, Suctioning, Dressings (aseptic, sterile), Decubitus care, Removal of skin closures, Ostomy care, Catheter care (indwelling, intermittent, irrigation), Palliative care, Intermittent subcutaneous injection, Medications (IM Therapy), Tube feeding, Physiotherapy, music therapy, IV antibiotic Therapy


FACILITY LIFESTYLE - PERMISSIONS: Alcohol use - as per physician's orders, assessment completed to determine safety of unsupervised smoking, smoking outside only

FURNITURE POLICY: May bring in own furniture (exception is beds and upholstered furniture from home), as long as it does not impede nursing care and meets fire hazard conditions (i.e. television, dresser)

MEAL PLAN / SERVICE TYPES: Common dining room on main floor, as well as dining space on each floor


RESTRAINT METHOD: Least restraint policy, table tops to wheelchair, bed rails.

  • In-house pets: dog (Monday-Friday during day)
  • Family pets can visit
  • Pet visiting program: dog, rabbits

Meetings: Resident Council and Family Council
Fees: Rates set by the Ontario Ministry of Health and Long-Term Care * subsidies for basic rates may be available for eligible applicants
Application: Contact Erie St Clair Local Health Integration Network - Home and Community Care
Eligibility / Target Population: Adults who need long-term care * Local Health Integration Network care coordinators assess the needs of applicants
Languages: English * Arabic * Chinese * Italian * Vietnamese
Area Served:
Essex County and area  
See Also: Long-Term Care Homes

This information was last completely updated on November 21, 2017

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© 2018, Erie St Clair Local Health Integration Network

Updated November 21, 2017
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