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Program:
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Mental Health and Addictions Urgent Care Centre
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Phone Numbers:
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Program-related questions 519-257-5111 ext 72612
If you are experiencing a CRISIS call 519-973-4435
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Address:
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South Essex Community Council (SECC)
1030 Ouellette Ave
Windsor, ON
N9A 1E1
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Map
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Intersection:
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Adjacent to the Goyeau Street entrance of Windsor Regional Hospital Ouellette Campus Emergency
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Hours:
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Phone Line: Daily 24 hours
Walk-In: Daily 24 hours
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Executives:
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Bill Marra - President & CEO
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Service Description:
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Works in partnership with community social agencies to provide crisis response services to individuals experiencing a mental health or addictions crisis who cannot safely wait for community mental health and addiction support.
Services include:- 24 hour Crisis telephone line
- Walk-in service within the Crisis and Mental Wellness Centre at 744 Ouellette Ave
- Windsor Regional Hospital - Ouellette Campus, Emergency Department at 1030 Ouellette Ave daily 7am-11pm
- Follow up crisis counselling and referral
As of May 1, 2025 addictions services offered through HDGH's Addiction Assessment and Referral program have been absorbed by our Mental Health and Addictions Urgent Care Crisis Centre (MHAUCC) program. Any client who meets the criteria outlined above may attend the MHAUCC for these services.
Crisis walk-in service is available at Windsor Regional Hospital Ouellette Campus Emergency Department - 1030 Ouellette Ave * daily 7am-11pm
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Fees:
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Services are provided at no cost upon presentation of a valid OHIP card
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Application:
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Call or drop in * accepts self-referral
Waiting Period: clients walking into the MHAUCC are usually seen within one hour
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Eligibility / Target Population:
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Individuals 16 years or older who are experiencing a mental health or addictions crisis who cannot safely wait for community mental health and addiction support.
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Languages:
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English * French
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Language Notes:
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Interpretation available upon request
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Area Served:
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Windsor and Essex County
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Map
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