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Program: Lifeline  
Organization: Chatham-Kent Health Alliance
Phone Numbers: 1-855-579-5958
Crisis: Call 911 in emergencies
Fax: 1-800-393-9764
Email: healthcare@lifeline.ca
Website: www.lifeline.ca
Address:
c/o Lifeline
95 Barber Greene Rd, Suite 105
Toronto, ON
M3C 3E9
Location: Chatham
Hours:
  Service
Sun24 hours
Mon24 hours
Tue24 hours
Wed24 hours
Thu24 hours
Fri24 hoursOpen
Sat24 hours

Service Description: Lifeline invented more than 40 years ago offers fall detection with AutoAlert as well as On The Go and provides access to help both at home and on the go * Personal response service for people in need of 24/7 access help during emergency situations* Features include:
  • waterproof personal help button worn on a wristband or pendant
  • waterproof falls detection buttons
  • waterproof on the go help button for use at home or away from home
  • waterproof on the go with wandering
  • on the go smart watch
  • med ready
Services provided by trained Personal Response Associates

Fees: No contract * monthly fee for rental, maintenance and monitoring * subsidy available
Application: Apply by calling or via Follow up Form
Eligibility / Target Population: People with chronic conditions and older adults who live alone or who are usually alone
Languages: English * Many other languages
Language Notes: Customer Care available in multiple languages * Language Line in Response Centre ensures that help calls are answered in language of preference
Area Served:
Chatham-Kent  
See Also: Personal Emergency Response Systems
Wandering

This information was last completely updated on February 9, 2026

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© 2026, Ontario Health atHome

Updated February 9, 2026
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"About Us"
Canada’s #1 medical alert service.. You can continue to enjoy life in the comfort of your own home, have the freedom to go anywhere with confidence and enjoy a feeling of being less isolated. Over 7 million people have counted on Philips Lifeline to feel safe at home.

Downloads:
Follow Up Form CKHA