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Program: CHAP-CareLink Transportation Services - Non-Urgent Medical Transportation Services - Family Service Kent  
Organization: Family Service Kent
Community and Home Assistance Program (CHAP)
Phone Numbers: 519-354-6221
Toll-Free: 1-855-437-5368
Fax: 519-354-5152
Email: info@familyservicekent.com
Website: www.familyservicekent.com
Address:
50 Adelaide St S
Chatham, ON
N7M 6K7
Intersection: Adelaide St S and King St E
Location: Chatham
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Mon9am-5pm
Tue9am-5pm
Wed9am-5pm
Thu9am-5pm
Fri9am-5pm

Closed on all Stat Holidays
Public Contacts: Toni - Information, Referrals & Registration
519-354-6221 ext 246
- Bev
Transportation Coordinator
519-354-6221 ext 242
Service Description: non-urgent medical transportation service, operated in Chatham-Kent by CHAP, to ensure people can access health services in their community.

Drivers are not trained caregivers and are unable to lift passengers or enter residences. If a passenger requires assistance due to health or safety concerns, a family member or caregiver over age 18 must accompany them, free of charge. For more complex transportation needs, the team can help connect passengers with one of our community partners

Fees: Fares vary based on requested destination and include one stop. Additional destinations and lengthier drives may be provided for an additional cost.
Application: Call or see website * Pre-booking required with min 3 business days notice
Eligibility / Target Population: Older adults (60+) and adults with disabilities (18+)
Languages: English * French
Language Notes: French reception and website
Area Served:
Chatham-Kent  
See Also: Transportation - Accessible
Transportation - Non-Accessible and Volunteer

This information was last completely updated on August 14, 2025

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