Let us know about changes to your services.
 Add to clipboard  |  Print      

Organization: Kids Help Phone  
Toll-Free: Help line: 1-800-668-6868 (24 hours)
Administration: 1-800-268-3062
Email: info@kidshelpphone.ca
Website: kidshelpphone.ca
Address:
1200 Ave McGill College, Suite 1680
Montréal, QC
H3B 4G7
Intersection: Sainte-Catherine W and McGill College Ave
Hours:
  ServiceLive Chat
Sun24 hours7am-12midnight
Mon24 hours7am-12midnight
Tue24 hours7am-12midnight
Wed24 hours7am-12midnight
Thu24 hours7am-12midnight
Fri24 hours7am-12midnightOpen
Sat24 hours7am-12midnight

Thanksgiving: 24 hours
Christmas Day: 24 hours
Boxing Day: 24 hours
Dates Available: Open 365 days a year
Executives: Susan Morris - Interim President and Co-Chief Executive Officer
Service Description: Counselling - Confidential and anonymous support from professional counsellors * available by telephone 24/7 * available by Live Chat

Text and online messaging - Confidential support from trained, volunteer crisis responders * available 24/7

Resources Around Me - Searchable directory of community supports

Peer-to-Peer Community - Online forums where youth ages 12-26 can safely share their own experiences

Good2Talk - Confidential support services for post-secondary students in Ontario

Services and Programs:

Fees: None
Application: Call, text or visit the website
Eligibility / Target Population: Open to all children, youth and young adults * Black, African and Caribbean youth * First Nations, Inuit and Métis youth * newcomer youth
Languages: English * French * many other languages
Language Notes: For texting support in French, text PARLER to 686868
Phone counselling in Indigenous languages including Plains Cree and Severn Ojibwe, call 1-800-668-6868 and press 3
Phone counselling in additional languages including Arabic, Mandarin, Ukrainian, Russian, Pashto and Dari, call 1-800-668-6868 and press 4
Area Served:
Canada  
See Also: Information Services for Children and Youth
Mental Health Crisis Lines
Mental Health for Children and Youth

This information was last completely updated on September 5, 2025

Suggest an Update

© 2025, THL Information Network

Updated September 5, 2025
Suggest an Update



"About Us"
Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, multilingual and confidential support to help all young people Feel Out Loud.